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Frequently Asked Question

My Profile

1. What is "My Profile"?

"My Profile" is a dedicated section within the Lotus365 Legends app where users can manage their personal information, view their game statistics, customize their avatar, and track their progress in the game.

2. How do I access "My Profile"?

To access "My Profile," simply log into your Lotus365 Legends account, then tap on your profile icon located at the top right corner of the home screen. This will take you to your profile dashboard.

3. Can I edit my personal information?

Yes! You can edit your personal information such as your username, email address, and profile picture. Navigate to the "Edit Profile" section within "My Profile" to make any changes.

4. How can I change my avatar?

To change your avatar, go to "My Profile" and select the "Avatar" option. You can choose from a variety of avatars or upload your own image, depending on your preferences.

5. Where can I view my game statistics?

Your game statistics, including runs scored, wickets taken, and matches played, can be found in the "Statistics" section of "My Profile." This data helps track your performance over time.

6. Is there a way to reset my profile?

Currently, there is no option to reset your entire profile. However, you can edit individual components of your profile, such as changing your personal details and avatar.

7. Can I hide my profile from other players?

You can adjust your privacy settings within "My Profile." If you prefer not to be visible to other players, you can select the option to make your profile private.

8. What should I do if I forget my password?

If you forget your password, click on the "Forgot Password?" link on the login screen. Follow the instructions to reset your password using your registered email address.

9. How do I delete my account?

If you wish to delete your account, please contact our customer support through the app or email us at [email protected]. Once your account is deleted, all personal data and game progress will be permanently removed.

10. Is my personal information secure?

Yes, your personal information is secure. We implement advanced security measures to protect your data. Please refer to our Privacy Policy for more details on how we handle your information.

11. How can I contact support for profile-related issues?

For any issues related to "My Profile," please reach out to our customer support team through the in-app support feature or by emailing [email protected].